We look for candidates committed to continuous growth and professional development.
Serve as the first point of contact for members and guests, ensuring both the smooth operation of the front desk and a personalized, premium hospitality experience, in line with SYMMETRIA®'s philosophy of Minimum Intervention, Maximum Effect™.
Key responsibilities
• Welcome and check-in/check-out of members and guests
• Manage bookings (calendar/booking system)
• Handle phone calls, emails, and appointment scheduling
• Manage front desk transactions/charges where required
• Maintain member records (details, memberships, renewals, preferences)
• Control access (members and invited guests only)
• Maintain order, presentation, and supplies at the front desk area
• Deliver a personalized welcome, recognizing members by name and preferences
• Inform members of new services, events, and offerings
• Handle first-level complaints or requests with discretion and tact
• Uphold the exclusivity and atmosphere expected of a private members club
• Maintain confidentiality
Candidate profile
• Prior experience in front desk/guest relations, ideally within luxury hospitality, airlines, private clubs, or wellness/aesthetic settings
• Excellent communication skills, and discretion
• Knowledge of English (additional languages a plus)
• Familiarity with booking/CRM systems
• Ability to multitask in a demanding, premium environment
How to apply: Send your CV to hr@symmetria.com, quoting the reference code FDATH08/6 in the subject line.